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WebEx & Telephone Support

Benefit from on-demand web meetings from a Majenta WebEx session now. With just a web browser and a telephone, you can start using our WebEx/Telephone support today.

• Majenta deliver interactive training – we can reach more people within your company and you receive on-demand and live online classrooms
• Majenta can resolve technical issues faster – Increase productivity whilst you reduce support costs (no need for us to travel for onsite consultation)

Majenta can work with people across the country – or across the world – as easily as if we were side by side. Just join one of our WebEx sessions, open your web browser to launch into the web conference and communicate and collaborate with us, anywhere, any time. Our online meetings are private and your desktop privacy is under your control.

On-demand web conferencing has become the preferred communication medium for business today. By combining the ease of audio conferencing with the interactivity of video conferencing directly from desktop to desktop, we can provide a truly personalised interactive experience

Choose from either a 10 hour WebEx & Telephone Support contract or 1 year WebEx & Telephone Support.

“Majenta, with Nissans support, have developed an accessible cost and time effective internet based G2B / TCP help and support package, specifically tailored to meet the immediate and practical design and CAD release needs of suppliers working with Nissan R&D centres. The clever part is that the internet based support package removes the need to travel and spend time away from your business, but still achieves personal support as and when you need it”.

Simon Bottomley – NTCE
Manager – Engineering Administration

Testimonials

“The simple fact that Majenta can provide excellent training, service and support at my desk within seconds of my call for help is invaluable - especially when working in an industry were your customers expect everything to be done instantaneously. The WebEx based training that you provided for me on the Nissan TCP system achieved in 2 hours what would normally have taken a whole day when you factor in travel and set-up time”

Chris Lawrence – Hella, UK & GmbH

“Your help and support was totally invaluable. Without which we would have struggled immensely to satisfy our customers' requirements for data and drwg’s. WebEx enabled us to share our desktops to problem solve remotely and aid my learning of the processes involved in TC-P with Nissan”

Graham Sentance – Mahle Filter Systems

“We have used Majenta’s services since 2005 without any problems, which is very important for us. The most important point for us is the knowledge regarding Nissan procedures that Majenta can give to us. This support and the reactivity of Majenta are an invaluable benefits for our company.”

Loïc Fournier - Saint-Gobain Sekurit, France

"The fast adequate and excellent introduction/training from Majenta about processing with foreign customer IT - systems as fast as possible was invaluable for us - especially by working in automotive branch where customer and partner expect you to transfer and manage challenges instantly. Majenta invited to WebEx based training so we have been able to realise it in a very fast and efficient way to satisfy all relevant customer requirements concerning electronic data exchange worldwide. The training has been outstanding, excellent and we got a full transparency about the processes to manage customer applications - and systems in long range scope."

Peter Sailer - ZF Friedrichshafen AG