Meeting a customer’s CAD requirements when submitting data is essential to project timelines but can be challenging because familiarity with that customer’s CAD environment/requirements can fade between data submissions. As an approved Data Services provider, Majenta can either submit the data for you or, as Majenta did for this leading automotive supplier, can allocate an expert to guide you through the process via a screen share.
The manufacturer required support in importing their native CAD Data into their Nissan NSTK Teamcenter installation and uploading it to Nissan TCP2. The manufacturer was new to Nissan processes and the capabilities of Nissan NX/Teamcenter. Having recently entered a valuable working relationship with the OEM, it was important for the manufacturer to fully grasp strict requirements and submit correct CAD data that would be accepted on the first attempt.
This service is now available in line with TCP3.
Majenta provided a Telephone/WebEx support service to guide the manufacturer through to the upload and completion of the release. The WebEx platform enables a Majenta expert to oversee whichever part of the process the customer requires support with and offer guidance as necessary. For the manufacturer, who could upload CAD into Nissan TCP2 successfully, this service was a gladly provided refresher following on from a Majenta-run training session.
The manufacturer is more conversant with the process of importing CAD Data into NX/Teamcenter, and releasing CAD Data to Nissan via TCP2. They are now more capable of meeting requirements and building a solid relationship with Nissan. As part of the Telephone/WebEx support services that Majenta provide, they are assured of continuous support when required to overcome issues that would impact timely data delivery to Nissan.