We appreciate just how much you and your business relies on your Dassault Systemes software. We also recognise that software support needs to vary from business to business. That is why we have created a comprehensive range of Dassault Systemes helpdesk packages and pricing options.
Our Support+ packages will provide you with a number beneﬁts. From a host of value-added features and a Majenta Solutions Support Team that will ensure your queries are always resolved in an efﬁcient, professional and friendly manner, Support+ offers you a more comprehensive Dassault Systemes support package.
When you encounter an issue, does it slow down delivering project elements?
Do you go direct to Dassault Systemes or do you scour the website and other forums for help and advice? Either way, your wasting precious time.
We appreciate just how much you and your business relies on your Dassault Systèmes PLM software. We also recognise that support needs to be customer specific and reinforced by industry experts. Our technical professionals are not only experts in PLM software but perhaps, more importantly, they are also experienced in engineering best practice and procedures.
We provide dedicated support to customers via phone, email, online-chat or site visits and we’ll always endeavour to resolve your query first time in an efficient, professional and friendly manner.
Take a look at how we helped Astheimer.
“My advice would be to try VR out, you need to try these things first. You can then discover whether it is relevant to your workflow, whether it would improve your processes and how it could impact your business. It is only after you review VR within your business that you can distinguish how tangible it is. Being able to trial VR is a valuable part of what Majenta Solutions can offer and being able to do this allowed us to make a conclusive decision to invest in VR through Majenta Solutions”.
From new software releases, enhancements and patches to support reporting and management, our Support+ package provides the best Dassault Systemes support.
With a dedicated account and technical manager at your disposal, you can expect the software and industry support your business deserves. Whether you take advantage of technical workshops, events or remote support, our Support+ Dassault Systemes helpdesk can help reduce downtime and ensure your projects are delivered on-time and to budget.
"I enjoyed the training and now I am working on live projects!"
Jaguar Land Rover
"We’ll be giving you guys 9 and 10’s"
"Technology is enabling us to pull together the product design and manufacturing design aspects of the business. The experts at Majenta Solutions went beyond what you’d expect from a technical support supplier and with their assistance we are working together more efficiently to provide a better service for our customers."
"The guys from Majenta have become part of our team. They know what they need to do and they do it. Majenta is now helping us look beyond the design of buildings to their management during their entire lifecycle using BIM. We believe that this is where the real ongoing value will lie for the university."
Senior Technical Specialist
University of Cambridge