Digital Construction Account Manager

Reports to: Head of Business Unit

Location: Hybrid, Coventry office

About the role

We’re looking for a high-energy, self-motivated Account Manager who thrives on building meaningful customer relationships and driving growth from within. You’ll be someone who brings passion, commercial focus, and a genuine belief in the value of digital construction.

This is a role for a natural farmer — someone who knows how to grow key accounts, uncover needs, and deliver long-term impact without losing sight of targets and outcomes.

We work with a wide range of Tier 1 contractors including Galliford Try, Tilbury Douglas, Kier, and Balfour Beatty, and we’re looking for someone who understands how to engage and influence in that world — and enjoys doing it.

You’ll play a pivotal role in strengthening strategic contractor relationships, driving digital transformation, and expanding our footprint — while also spotting and pursuing new opportunities that align with our growth ambitions.
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Key Responsibilities

• Grow and retain key contractor accounts (approx. 75% focus) through consistent, value-driven engagement.

• Identify new opportunities within existing customers and build multi-stakeholder relationships that deliver measurable business impact.

• Ensure renewal and expansion of key services through ongoing account development and proactive communication.

• Become a trusted voice within your accounts — driving customer satisfaction, loyalty, and long-term results.

• Spot and qualify new business opportunities (approx. 25% focus), using your network, marketing support, and industry insight.

• Represent Majenta at industry events and on digital platforms like LinkedIn to elevate your profile and ours.

• Own your pipeline — with accurate forecasting and disciplined CRM hygiene (we use Salesforce).

• Collaborate across marketing, delivery, and technical teams to shape compelling proposals and winning customer solutions.
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About you

You’re not just commercially minded — you’re customer obsessed. You bring energy, focus, and a genuine desire to help your clients succeed. You’re comfortable in a fast-moving environment, you love being part of a high-performing team, and you know how to hit the ground running.

• Proven background in solution-based B2B sales — ideally within construction tech, BIM, or information management.

• Experience managing and expanding strategic accounts in the AEC or Tier 1 contractor space.

• Confidence and credibility with both operational teams and senior decision-makers.

• Strong consultative sales skills — you ask great questions, listen well, and deliver value.

• Exceptional written and verbal communication.

• Organised and disciplined — you know how to run a pipeline and a customer meeting.

• Comfortable using Salesforce or similar CRM systems to track activity and outcomes.

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Bonus if you bring:

• Strong network within Tier 1 contractors.

• Experience with robust account governance and account development post-sale

• Familiarity with digital construction, and or ISO 19650 requirements

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What we offer

• Competitive salary with uncapped commission and performance bonuses.

• Supportive onboarding and full training on Majenta’s services, markets, and customers.

• A clear progression path that aligns with your strengths, ambition, and impact.

• Hybrid working environment with flexibility and autonomy built in.

• A team of genuinely great people — driven, collaborative, and customer-first.

• The chance to be part of shaping the UK’s digital construction future — and grow your own career with it.

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About us

We believe digital construction isn’t just about compliance — it’s about unlocking smarter ways to plan, build, and deliver. At Majenta, we work with the UK’s leading contractors and project teams to deliver real, measurable impact through digital construction.

As demand for our services continues to grow, we’re expanding our sales team with the right people to help us scale — building long-term relationships, solving real customer challenges, and driving success in a rapidly evolving market.

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